  |
||||||||||||||||
 |
|
|
Home / CTS / Media Library / Ordering Information 
(Clients without a University of Missouri MoCode & Account) Programs are available on a rental basis to any responsible school, individual, or organization throughout the contiguous 48 United States unless specific use restrictions have been placed on the program by the copyright holder. Clients who have not previously rented programs from the University of Missouri may be requested to provide written documentation concerning their understanding of rental terms and conditions. Telephone Orders: Telephone orders are accepted but try to limit them to five programs. Please have all information before you when you call. The scheduling office is open from 8:00 a.m. to 5:00 p.m. Central Time (7:30 a.m to 4:00 p.m. during the summer). The telephone number is (573) 882-3601. Mail Orders to: Media Rental Library University of Missouri 505 East Stewart Road Columbia, MO 65211-2040 Address: When ordering, include your telephone number, complete shipping address and billing address. Confirmations will be sent to the shipping address unless you indicate otherwise. Program Title, Format, and Number: Indicate the exact program title and, if the program is available in more than one format (VHS, DVD, 16mm film, etc.), indicate the desired format. If you learned about the program from our web site, include the program number listed in parentheses after the title (if a program contains more than one reel or parts with separate program numbers, list all reels or parts as separate entries if all are desired). Use Date(s): Specify use date(s) and alternate date(s) if possible. When ordering for as soon as possible, indicate the last acceptable use date. If an item is desired for more than one day of use, include both the beginning and ending use dates desired. Purchase Orders: Please check with your Accounting Office to see if they require an official purchase order to cover your rental request. If so, please provide the purchase order number at the time the order is placed. If the formal purchase order is to be issued after a phone or mail order has been placed, it must be marked confirming order of (date)--do not duplicate to avoid duplicate bookings. Confirming purchase orders should be submitted within two weeks of the original order to avoid automatic cancellation of the order. Client Number: The library assigns a client number to each customer when the first order is placed. This number appears on all order status reports, packing slips and invoices. Please include your client number on each order and in all communications. Rental Fees: The basic rental rate listed in our catalogs and web pages is for one or two days use within Missouri only. Rental charges for customers requesting a longer use period are calculated as follows:
For shipments outside of Missouri, an additional $3.00 is added to rental rates as calculated using the above table. Saturdays, Sundays and postal holidays are not included when calculating the number of days in a use period. Rental rates are subject to change without notice. Shipping and Handling Charges: Additional charges will be applicable for "rush" orders. There is no additional shipping charge for shipments unless special shipping arrangements must be made at the customer's request. Customer are responsible for shipping charges associated with returning items. (Orders in the Columbia area must be picked up, as must orders placed by individuals in the mid-Missouri area.) State of Missouri Sales Tax: Film and Video rental charges are subject to Missouri Sales Tax for all items shipped to addresses within the State of Missouri unless you provide a letter of exemption from the Missouri Department of Revenue. Overdue Charges: All programs must be returned at the end of the scheduled use period. If the return postmark indicates that the program was returned on the working day immediately following the last use date, no overdue charges will be assessed. Overdue fees are $3.00 per item, per day, or the extended rental rate, whichever is greater. Refer to the packing list included with each shipment for the last scheduled use (show) date on specific shipments. Other Charges: The client will be charged the regular rental rate for items cancelled after packaging for shipment or pick up, and for replacement of containers and/or boxes which are not returned. When an order is placed, the client agrees to also accept charges for telephone calls if items are not returned on schedule. Damaged or Lost Programs: Programs are inspected after each use and customers will be held responsible for damage beyond normal wear and tear, as well as for any loss of programs while in their possession or during transit back to the University of Missouri. Invoices/Payment: Individuals in the mid-Missouri area must pay the rental fee when picking the item up. When items are mailed and/or a purchase order is provided, do not send payment with your order. Monthly invoices are sent to all clients for items returned during the month. Payment should be made within 30 days of receipt of the invoice and should be sent to: AR Columbia Campus P.O. Box 807012 Kansas City, MO 64180-7012 Return the bottom portion of the invoice with all payments and indicate the invoice number on your check. Billing Inquiries: If you have any questions concerning your invoice, please contact us within 30 days of the invoice date. Cancelling Scheduled Items: Contact us immediately if you need to cancel a scheduled booking. In most cases, cancellations must be made at least 12 days prior to the beginning use date. No rental charges will be cancelled if the item has already been packaged for shipment or pick up before the library scheduling office receives a request for cancellation. Extending Use Periods: Should you desire to use a program for a period which is longer than originally scheduled, contact the library scheduling office immediately. The use dates will be extended if there are no other immediate bookings, and the rental charges will be adjusted accordingly. Requests for extension must be received on or before the last scheduled use date indicated on the packing list and the Status Report. Shipments: Programs are sent to customers outside the Mid-Missouri area by Parcel Post or United Parcel Service. Although we allow sufficient transit time for all shipments, unforeseen delays in shipping occasionally occur. If you do not receive an item by the confirmed use date, notify the library immediately so other arrangements can be made or to insure cancellation of use charges. Returning Materials: Programs which were picked up by Mid-Missouri clients must be hand-returned on the last scheduled use date. Programs which were shipped to customers must be returned prepaid on the working day immediately following the last scheduled use date. Items must be returned via United Parcel Service for all users outside of Missouri unless other arrangements have been made. Within Missouri, programs may be returned either by United Parcel Service or by Parcel Post Special Handling. Overdue charges will be assessed on programs which are not returned promptly. Use Restrictions: Federal law provides severe civil and criminal penalties for unauthorized reproduction, distribution or exhibition of copyrighted programs. All programs are protected under Title 17, U.S. copyright code and are subject to the following restrictions:
|
|
||||||||||||
|
|
 |
|
|||||||||||||
 |
||||||||||||||||
 |
© 2005 Curators of the University of Missouri DMCA and other copyright information. All Rights Reserved. Last Revised: 10 June 2005 |